Refund policy

As our Wallpapers, Murals and Art Prints are printed to order, unfortunately we can’t accept cancellations or returns on these orders. Read more about why we print to order here . Your statutory rights are unaffected.

For in-stock items, we offer a 30 day returns policy. The item must be unused and in as-new condition. We recommend returning your items via a tracked service such as Royal Mail Tracked, as we can’t issue refunds for items that have been lost in transit. Please ensure they’re well packaged so they reach us in a good condition and we can successfully process your return.

We’re sorry but we can’t currently process exchanges. If you’d like to swap an in-stock item for something else, we recommend returning the original order and re-ordering your new item.

Customer satisfaction is incredibly important to us so if something’s not right, we want to fix that for you. Please email hello@minibeau.com and we’ll be in touch as soon as we can. We aim to answer all customer service queries within 48 hours, during our business hours of 9:30 - 14:30 GMT Monday - Friday . 

If possible, report any issues within 7 days of receiving your order. To help us offer a solution quickly, please provide as much information as possible and include photos where relevant.